Setting expectations and continuously assessing performance leads to development of people's performance and job satisfaction

People performance subjects:

› GROW coaching model
This explains the importance of coaching and the GROW coaching model as an effective tool to facilitating an ongoing support and development of crews and staff.

› Performance appraisal
This discusses the following about performance appraisal: definition, importance, steps, and ideal characteristics.

› Performance feedback

Corrective feedback
This explains the importance of giving corrective feedback and the ways of doing it right.

Appreciative feedback
This talks about the concept of appreciation, its importance in reinforcing workplace safety, and some ways to formulate and give appreciative feedback.

› Social media awareness
This deals with the proper and effective use of social media on board ships.

In-demand people performance course programmes:

» Performing Good Performance Appraisals

» The HUMAN ELEMENT series