When we first speak with our new customers and ask them why they choose Green-Jakobsen, the answer is clear. It is ultimately down to our proven ability to work through all layers of an organisation to the benefit of all.
To sustain high performance, any idea or behaviour must be discussed, evaluated and adjusted on a regular basis and since our topic is safety, we need to address it before anything goes wrong.
This is at the core of our approach – it is authentic, down-to-earth and above all honest, and it has worked across many different maritime organisations, cultures and nationalities.
As an example, a Filipino seafarer commented:
“The instructor showed proficiency in the course content and was able to apply real life experiences, not just his own but others’ as well, which I find very helpful to my understanding”.
A Chinese cadet said of his experience: “ “Interaction is good. When I answer the questions, it makes me feel good. Four groups compete together, it improves the efficiency, and we can keep going for a longer time”.
For far too long, the belief has been held by owner-operators that safety precautionary measures prepared as detailed procedures in an office – sometimes thousands of kilometers away from the vessels – is how they keep our seafarers safe.
To understand the grotesqueness of this belief, try and read the following situations:
On board the vessel ‘Safe Sailing’ the company has ensured that the crew has the best mooring procedure in the world, logically structured based on the OCIMF MEG 4 describing all the lessons learnt from other mooring operations.
With the best of intentions the company has instructed the seafarers to understand the procedure and the crew has done their best to do so. But while involved in a mooring operation the crew experience the following conditions: it’s raining, two of the crew members are wearing glasses and finding it difficult to see much, from the terminal some very bright lights are blinding their view and the officer in change is suffering from fatigue. Two of the crew have never worked together before and on top of that, one of the AB’s involved is angry after a discussion with one of superior officers. Do you think that the procedure will prevent that these factors influence the safety of the crew?
The answer to the question is of course a very loud ‘NO’.
The only way that crew will remain safe are by their on-going reflections, evaluations and adjustments, regardless of the procedure. When the map (procedure) doesn’t reflect the landscape (reality) it is the landscape that decides the actions.
If vessel crews are incapable of managing the risks themselves that occur as they evolve, what were believed to be safe operations at the office can end up as a catastrophe.
To help companies overcome these difficulties, Green-Jakobsen’s biggest focus is to help management explain to their employees how each and every person can move towards a specific, desired work-related safety behaviour.
Feel free to contact Erik for more information
"Safety cultures are dynamic, fluid and continuously changing, and to manage them safely reflective human minds are required."
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