Green-Jakobsen conducts a range of online courses that are engaging, helpful for the seafarers and makes it easy to apply the learning during daily work. All courses comprise relevant subjects for the maritime industry.

We tailor the right combination of subjects for your company and ensure motivation and engagement during the courses. Please contact us for more information about company specific solutions.

You can book the DMA courses here on our website. See the prices under each course.

Please browse the following list – we hope you will find what you are looking for about leadership, soft skills and DMA courses:

Safety and Leadership Courses:

 

Best practice in communication 1: Establishing good relations
Handling conflicts and showing appropriate assertiveness
Best practice in communication 2: Sharing the message effectively
Listening actively, asking the right questions and giving clear instructions
Leading and motivating people
Flexible leadership styles and team building, development and dynamics
Cultural awareness and bias
The meaning of culture and culture awareness
Best practice in safety leadership
Acquiring and maintaining situational awareness and managing stress and fatigue
Best practice in communication 3: Interventions and performance feedback
Reinforcing good performance through appreciation and giving constructive feedback

Health & Well-being:

 

Mental Health Awareness
Reinforcing good performance through appreciation and giving constructive feedback
Harassment and Bullying
Reinforcing good performance through appreciation and giving constructive feedback
Stress and Fatigue Management
Reinforcing good performance through appreciation and giving constructive feedback

Safety: Risk Management and DMA courses:

 

Three-phase Risk Management
Hazard Identification, Risk Evaluation, Principles of Controlling Hazards, Toolbox Talk, Situational Awareness, Debriefing
Safety & Health § 16 (Danish Maritime Authority)
Hazard Identification, Risk Evaluation, Principles of Controlling Hazards, Toolbox Talk, Situational Awareness, Debriefing
Danish shipping legislation for foreign Senior Officers except Masters (DMA)
Hazard Identification, Risk Evaluation, Principles of Controlling Hazards, Toolbox Talk, Situational Awareness, Debriefing
Danish shipping legislation, ship administration and working environment for foreign Masters (DMA)
Hazard Identification, Risk Evaluation, Principles of Controlling Hazards, Toolbox Talk, Situational Awareness, Debriefing

Courses related to TMSA 3 chapter 14:

 

TMSA 3 Chapter 14 - how to structure your KPI analysis
Hazard Identification, Risk Evaluation, Principles of Controlling Hazards, Toolbox Talk, Situational Awareness, Debriefing

Read more about the learning goals for each course:

Best practice in communication 1: Establishing good relations

The vessel, like any workplace, is a community of individuals with unique personalities, varying skills and capacities, and diverse cultural backgrounds. These differences often lead to conflicts. When conflicts are not properly addressed, they can negatively affect relations among employees, which can later compromise the quality of work, including safety management. Thus, it is imperative for all crew members, especially leaders, to know how to weather conflicts to maintain harmony in the workplace.

This module helps you to look at conflict in a positive way, to identify the different types of conflict, and to handle it the right way. Here you will also understand why it is more helpful to communicate assertively during conflicts or stressful events. You will learn about the differences among being assertive, being aggressive, and being passive when communicating. Finally, you will gain insights into the general guidelines and techniques for communicating assertively.

Best practice in communication 2: Sharing the message effectively

Sustainable safety culture is anchored upon effective communication among crew members of all ranks and persons. For better understanding of tasks and strong collaboration among team members, sending the message clearly is the first challenge. In order to share a message effectively, one must be able to listen actively, ask the right questions, and give clear instructions.

This module provides you with knowledge about active listening, and the verbal and non-verbal responses to ensure understanding of the message while conveying respect to the speaker. This module also highlights questioning techniques that can aid leaders toward more meaningful coaching sessions, as well as the key actions for giving clear instructions.

Leading and motivating people

There is no single best style of leadership. For leaders to become effective in their leadership role, they need to be continuously aware of the prevailing circumstances, profile, and perceived level of competence and commitment of a team member in a particular task. Moreover, they have to be flexible — adaptive from time to time.

Using an incorrect leadership style may cause a loss of team spirit wherein the team members are demotivated to perform ultimately resulting in a poor team result.

The goal of this module is to help you understand the importance of being a flexible leader, thereby enabling you to apply the correct leadership style. This module also provides you with effective and easy-to-apply tools to create strong and self-empowered teams who are mutually accountable towards a shared goal.

Cultural awareness and bias

It is important to develop cultural understanding in order to improve intercultural communication during work and off-work time, both on board and ashore. Having an appropriate level of cultural self-awareness helps everyone in the workplace avoid and manage conflicts caused by multiculturalism.

This module explains why it is important to understand the meaning of culture, the different aspects of diversity and the different levels of cultural awareness. It also presents general guidelines and techniques for analysing and becoming more aware of own and others’ cultures. What is more, it employs personal self-tests, examples and exercises to make the learning experience both educational and entertaining.

Best practice in safety leadership

Well-being takes more than physical health. The mental and emotional state is also a key part of well-being, and all three aspects require attention on board — individually and in the working and living environment in general. The crew’s performance at work is largely dependent on their health and well-being. Good health and well-being can be achieved when leaders are capable of creating a healthy on board environment where everyone has high energy, concentration, situational awareness, and decision-making abilities.

This module will not only help you understand the concept of situational awareness: what its steps are and how to develop and maintain it. It will also enable you to recognise the importance of managing stress and fatigue on board ships.

Best practice in communication 3: Interventions and performance

The growth of an individual as a contributor to an organisation is fueled by well-formulated performance feedback from his superior. Leaders give feedback to show appreciation to or encourage improvement in the receiver. However, not everyone has the skills or knowledge on how to communicate feedback effectively. This can have tremendous impact on the quality of communication on board and can hinder sustainable safety development in the long run. Without powerful appreciative and corrective feedback techniques, the organisation runs the risk of becoming stagnant — lacking development and floating in unsafe waters.

This module explains the concept of appreciation, its importance in reinforcing workplace safety, and ways of formulating and giving appreciative feedback. It also covers two structured ways of giving corrective feedback: the Sandwich, and the SOED feedback models. Both models intend to create an atmosphere where the person on the receiving end will easily accept the feedback as a piece of advice on how to improve their performance.

Harassment and bullying

Bullying is a form of harassment wherein someone repeatedly puts another person in a frightning, intimidating or insulting situation by spoken words, physical actions or abuse of power, while the persons on the receiving end is unable to defend themselves effectively.

Harassment and bullying call for action. Simply ignoring these behaviours is like accepting them. The correct approach is to address and eliminate them. The person being harassed or bullied, the alleged harasser or bully, and the senior officer handling complaints should do their part to stop harassment and bullying.

A video forms a strong background for discussions about harassment and bullying, its consequences and how to handle it.

Mental health awareness

The long work hours and monotonous routines coupled with homesickness and the limited opportunities to relax and socialise make seafarers prone to mental health problems or illnesses such as anxiety and depression. Without mental health awareness, it can be very challenging for seafarers to maintain a positive outlook and deal with the stressors.

Through this course, participants can recognise the importance of mental health awareness and learn the common mental health issues and their causes. The course also presents the different ways to prevent, spot, and address mental health problems. A well-informed and educated crew are better able to take care of their mental health and assist their colleagues who may be suffering from mental health illnesses.

Book the course here

Stress and fatigue management

Stress and fatigue are major concerns on board ships because they have an impact on the crew’s physical and mental capabilities, which in turn, may pose safety and health risks.

By definition, stress is the body’s state of being alert that forces us to meet the challenges of everyday life. Meanwhile, fatigue is the state of feeling tired, weary or sleepy.

High level of stress has a serious impact on the safety awareness and capability of crewmembers to perform their tasks. Hence, stress increases the risk of human errors. The same is true when fatigue is not detected and managed.

This module enables you to recognise the importance of managing stress and fatigue on board ships. This helps you identify the common causes of fatigue and the types of stress. Moreover, this gives you knowledge of the various guidelines and strategies to address stress and fatigue on board ships.

Three-phase Risk Management

Hazards and risks accompany all maritime operations. Thus, a shared understanding of the risk management principles and process is essential to secure effective, efficient, and safe performance of maritime activities. Through the three-phase risk management process, the crew can recognise, assess, avoid, and adjust to the perceived risks and hazards in all stages of the job: preparation, execution, and finalisation.

This course covers the different areas of risk management including Hazard Identification, Risk Evaluation, Principles of controlling hazards, Toolbox talk, Situational awareness, and Debriefing. By attending this course, participants can learn the importance of risk management and apply practical risk management tools and strategies such as the Hazard wheel, the Toolbox talk key actions, and the Work debrief guide questions.

Safety & Health § 16 (DMA)

This course is in compliance with the ‘Order on occupational health training for members of the safety group in merchant ships’ issued by the Danish Maritime Authority. This approved occupational health training aims to qualify the participants to perform their activities as members of the safety committee and in cooperation with others – to promote a healthy and safe working environment on Danish merchant ships.

Danish shipping legislation for foreign Senior Officers except Masters

This course is in compliance with the training programme of the ‘Danish Shipping Legislation for foreign senior officers except masters’ approved by the Danish Maritime Authority (DMA) in compliance with the requirement for the issuance of Danish Recognition Certificate valid for service as Foreign Chief Officer, Chief Engineer, or Second Engineer on board Danish flagged vessels.

The goal of the course is for the participants to gain knowledge and understanding about relevant Danish maritime legislation necessary in the performance of their duties.

Danish shipping legislation, ship administration and working environment for foreign Masters

This course is in compliance with the training programme of the ‘Danish Shipping Legislation, Ship Administration and Working Environment for foreign masters’ course approved by the Danish Maritime Authority (DMA) in compliance with the requirement for the issuance of Danish Recognition Certificate valid for service as Foreign Master on board Danish flagged vessels.

The goal of the course is for the masters to gain knowledge and understanding about relevant Danish Shipping Legislation, Ship Administration and Working Environment, ,necessary in the performance of their duties.

Book and read more about the course here

TMSA 3 – How to structure your chapter 14 KPI analysis

The new TMSA3 Chapter 14 is challenging shipping companies on areas that have not previously been included among the requirements.

In this online course we will:

  • Walk you through the structure and principles of Element 14
  • Provide you with ideas on how to perform a gap analysis
  • Present you with ideas on how you might be able to structure your Element 14 solution

 

Next available start date

THE DEADLINE FOR REGISTRATION IS TWO (2) DAYS BEFORE THE COURSE DATE. (1day for webinars)

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