The vessel, like any workplace, is a community of individuals with unique personalities, varying skills and capacities, and diverse cultural backgrounds. These differences often lead to conflicts. When conflicts are not properly addressed, they can negatively affect relations among employees, which can later compromise the quality of work, including safety management. Thus, it is imperative for all crew members, especially leaders, to know how to weather conflicts to maintain harmony in the workplace.

This module helps you to look at conflict in a positive way, to identify the different types of conflict, and to handle it the right way. Here you will also understand why it is more helpful to communicate assertively during conflicts or stressful events. You will learn about the differences among being assertive, being aggressive, and being passive when communicating. Finally, you will gain insights into the general guidelines and techniques for communicating assertively.

Course duration

Approximately 3 hours

Course schedule

Coming soon this 2021

Fee

EUR 120.00

For questions or concerns, you may contact the GJ Admin team:

Email Add: gj.webinar@green-jakobsen.com.ph
Telephone: +63 288899597 (0100H-1000H GMT, Mon-Fri)

Next available start date
120.00

THE DEADLINE FOR REGISTRATION IS TWO (2) DAYS BEFORE THE COURSE DATE.

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