Far too often, the cause of accidents can be traced back to poor communication and particularly to shortcomings concerning active listening skills. How well you listen to your colleagues has a major impact on your job effectiveness. This webinar provides you with knowledge about active listening, and the verbal and non-verbal responses to ensure understanding of the message while conveying respect to the speaker.

Key learning objectives

After attending this webinar, you should be able to:

Recognise the importance of active listening in building social connections
Identify the manifestations of poor listening behaviours
Recognise the verbal and non-verbal responses that manifest good active listening skills

Topics covered

What is active listening?
Importance of active listening
Poor listening behaviours
Verbal responses
Non-verbal responses

Participants

Office staff and sea staff, team leaders and officers

Course duration

Approximately 45 minutes
The time is UTC/GMT, and timing may be scheduled for people stationed both in Europe and Asia.

Certification

The participants will receive a certificate upon successful completion of the webinar, including the assessment or activities.

Fee

EUR 60.00
Note: 6% of the course fee will be deducted from your payment in case you request for a course cancellation or refund.

For questions or concerns, you may contact the GJ Webinar Admin team:

Email Add: gj.webinar@green-jakobsen.com.ph
Telephone: +63 28899597 (0100H-1000H GMT, Mon-Fri)

Next available start date
28 Jan.2020 10:00 am
60.00

THE DEADLINE FOR REGISTRATION IS TWO (2) DAYS BEFORE THE COURSE DATE.

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