Review Tools
We call people our greatest asset, but do we truly understand human performance? It is complex and goes beyond what numbers show. So, to improve performance, we need both quantitative data to know what happened and qualitative insights to understand why it happened.
Our review tools address these needs, directing your attention to what matters so you know exactly where and how to improve. We help you reflect, discuss, and act proactively. After all, even good records can mask poor practices, and accidents rarely happen without warning – only without attention.
Our Review Tools for Different Areas
These tools prompt you to reflect on what’s working, what’s not, and what to do next. By surfacing insights you may not have been aware of before, these tools enable you to take informed actions and support a culture of continuous improvement across your organisation.
Performance
Appraisal
Set performance expectations, recognise achievements, provide feedback, and evaluate individual performance
Key outcomes
- Aligns training budget with actual performance gaps
- Links crew performance to company goals
- Informs rehire and promotion decisions
Crew Engagement
Survey
Measure key engagement drivers: job satisfaction; well-being; and relationships with team, supervisors, and company
Key outcomes
- Guides strategies to boost crew motivation
- Enhances collaboration across teams and ranks
- Supports long-term crew retention
Safety Maturity
Assessment
Assess safety culture maturity by evaluating typical safety work practices, behaviours, and mindset, as well as task efficiency
Key outcomes
- Provides a realistic view of safety culture beyond KPIs like LTIF
- Informs targeted strategies to enhance safety performance
- Builds a more resilient safety culture
Performance
Delta
Identify gaps between desired performance and current on-board practices through crew-led review, discussion, and development cycles
Key outcomes
- Empowers crews to share honest, firsthand insights
- Encourages continuous reflection and proactive correction
- Strengthens on-board and ship–shore collaboration
What Makes Our Performance Reviews Reliable?
We foster these guiding principles to make our performance reviews effective and reliable:
Open & trusting
Creating a safe space for honest feedback and dialogues, free from fear or blame
Continuous
Conducting regular reviews to track changes and trends, enable timely action, and prevent complacency
Multilevel
Capturing firsthand insights from individuals, teams, and the wider organisation for a comprehensive understanding
Holistic
Combining quantitative and qualitative data for a fuller, more accurate picture of performance
When our clients apply these principles, we see meaningful changes. People become more proactive. Ratings speak up as much as officers. Office staff gain broader awareness of shipboard realities. And organisations see performance in ways KPIs alone cannot reveal.
This is how reviews stop being just numbers on a page and start driving real improvement.
What Our Clients Say
“We had no obvious “reason” to start Performance Delta, but that’s a more complacent way of looking at it. Despite three LTI-free years, we somehow felt chronic unease. That’s why we implemented Performance Delta. It was to shake the tree a little bit to make sure we are not complacent and to keep our focus alive.
This tool gives you objective evidence of what the situation actually is on board. It is also a good management tool for the office. It puts your feet back on the ground if you are taking off and you think you are good.”
– Roy Håre, Head of Quality & Sustainability, Utkilen
“If you want to go beyond rules and regulations – if you really want to carry safety in your heart and let that drive your business, you need people like Green-Jakobsen to help you achieve that ultimate goal.
But as Erik Green told us: “It doesn’t matter whether you are ranked high or low; it is how you use it for the future. We cooperated with Green-Jakobsen with exactly that purpose; we identified ten elements and a way forward to improve ourselves within these ten elements.”
– Former HSEQ & Marine Director, EXMAR Ship Management
“We use Green-Jakobsen to go a step deeper, to get under our skin.”
– Jesper Jensen, Head of Technical Division, TORM
“Performance Delta gives us ideas of our crew’s weak and strong points – the areas to be developed and improved. It opens our minds about our performance and safety culture. It helps people like us who are willing to be corrected, as we want to continuously grow as a person and a seafarer.”
– Junior Officer
“It was impressive to see how open the discussion was between our crew members. Many suggestions on how to improve our weak points on board came from our crew.”
– Master
What gets reviewed gets improved.
Let our human-centred, proactive review tools help you see deeper and act sooner.